1. Eligibility: To be eligible for a refund, the item must be unused, in its original packaging, and returned within 30 days of purchase.
2. Returns Process: Contact our customer support team to initiate the return process. Once the return is received and inspected, we will notify you of the approval or rejection of your refund.
3. Refund Timeframe: Refunds are processed within 5-7 business days of receiving the returned item.
4. Non-Refundable Items: Certain items are non-refundable, including custom orders and gift cards.